Business Charter
The Business Charter is designed to inform owners, directors, proprietors and managers of the services you can expect to receive from a WGTF coach and what level of customer service they will offer your customers and their clients. It is quite possible that the services they offer will exceed these expectations.
A WGTF coach will
- Discover from you the goals of your business
- Discover from you the needs of your business compared to your goals
- Understand they are there to serve the needs of the management
- Offer unique value for money services to your organisation and its customers
- Always have the management in mind with all actions and ideas
- Always arrive at the business with an open and enquiring mind
- Offer services in line and supporting the management’s needs
- Constantly refer new business to the organisation
- Refer to the management at all times in a positive frame
Additional promises
- All programs offered to customers and clients will offer a more than money back guarantee
- A WGTF coach will present themselves in a manner befitting their professional status
- A WGTF coach with passion and enthusiasm with the client in mind at all times
- A WGTF will always be on time
- A WGTF coach will constantly upgrade their knowledge and skills
The WGTF as a body will be swift to react to receiving any feedback from an owner, director, proprietor or manager regarding one of our coaches and will be proactive in resolving any issue to the satisfaction of the management.